YesNo Was the technician on time?
YesNo Was the technicianpolite/courtenous/professional throughout the visit?
YesNo Was the technician mindful of keeping your house clean/return it the way it was when they arrived?
YesNo Was the job completed to your satisfaction?
YesNo Did your technician mention to you about our additional services?
YesNo Did your technician mention about rewards/referral program?